HR Generalist
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Company Overview

As the fastest growing outsourcing solution in North America, SupportNinja is redefining the BPO space. Our mission is to “Show the World a Better way to Outsource”.

What does this mean?

We are more than just a call center - we challenge the status quo with the greatest people and the latest technology. SupportNinja provides a personalized, modern and ethical approach that allows us to provide faster, smarter support than our competitors.

We work with some of the world's most disruptive companies across the tech, lifestyle, music and e-commerce spaces. Our services include customer support for apps, content moderation for streaming music services, B2B lead generation for SaaS companies, and back-office support for one of the world’s largest nonprofits.

Our client roster includes HotelTonight, Warner Music/Level, Bill and Melinda Gates Foundation, SeatGeek, and more. SupportNinja is one of the 100 fastest growing private companies in the US, one of the fastest growing companies to come out of Austin, a recipient of the Austin A-List Awards, and has been listed as a Best Place to Work.

Join us in our quarterly retreats, our welcoming office spaces, and see why we double in size year after year!

 

Main Duties and Responsibilities

 

HR Generalist will be responsible for enrolling employees in benefits and helping with open enrollment, providing compensation support, recruiting for US based ninjas, maintaining employees files and documents, reporting, conduct onboarding and new hire orientation, etc.

 

Qualifications

 

  • 5 years and up of HR experience, a bachelors degree or commensurate experience.
  • Must have compensation, benefits and recruiting experience.
  • Exposure or experience in Employee relations, total rewards, immigration, and compliance is a plus.