Sales Operations Manager
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Who we are...

 

We’re a talented group of "Ninjas" who operate as a secret weapon for companies large and small by showing them a better way to outsource. We do this by challenging the status quo with the best people and the latest technology while being capable of adapting to a variety of needs with custom-tailored solutions drawn up for each and every client we serve.

 

Who you are...

 

A seasoned Sales Operations Manager that's ready to be a part of incredible growth and new vertical expansion supporting a talented and diverse sales team.  The Sales Operations Manager is responsible for assisting sales leadership in driving operational excellence assisting with the day-to-day administration of the CRM and operational tasks.  You are more than just an 8-5 worker and are hungry for real advancement opportunities. You are ready to wear multiple hats and work directly with leadership to help grow and scale our team.

 

This role is a high value-add to the sales organization, enabling revenue growth, and increasing sales productivity by providing effective methodologies, efficient processes, value-added information, and sales tools.

Main Duties and Key Responsibilities:

  • Managing and maintaining sales data in Hubspot(CRM) and other software programs

  • Providing models and organizing statistical studies for the Sales Department
  • Recognizing, developing, and implementing process improvements within the Sales organization, as well as hand-off processes from SDR to Account Executives to Implementation/Onboarding
  • Developing and maintaining daily, weekly, monthly and quarterly reports and Key Performance Indicators
  • Managing and maintaining sales process adherence with Sales Representatives
  • Partnering with Sales Leaders to create and maintain sales forecasting models and data
  • Assisting the Sales Leaders with Pipeline and Opportunity inspection
  • Preparing Quarterly Business Review presentations
  • Creating and maintaining Sales Department policies, procedures, training manuals, and sales-related resource material
  • Assisting with the onboarding and training process of new Sales Representatives
  • Assisting with the development of Enterprise Account onboarding processes


 

Qualifications:

  • 3-5 years of Sales Operations experience with at least 1-3 years of quota-carrying sales experience
  • Proficiency with Hubspot is a plus
  • Proficiency with Google Suite and Microsoft Office
  • The ability to understand the strategic direction and goals of the Sales Department and support appropriate processes to facilitate achievement of business objectives
  • Well-developed capabilities in problem-solving and crafting efficient processes
  • A result and success-oriented mentality, conveying a sense of urgency and driving issues to closure
  • An ability to initiate and build relationships with people in an open, friendly, and accepting manner
  • An innate drive to innovate and optimize the use of available resources
  • Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change