Mandarin Speaking Ninja
* Required fields
First name*
Last name*
Email address*
Location *
Phone number*

Attach resume as .pdf, .doc, .docx, .odt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Cover Letter*
Who referred you to this position? Enter their first and last name here.*
Desired salary*
Earliest start date?*
Can you work weekends?*
Can you work evenings?*
Can you work overtime?*
In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!*
References: Please enter names and contact information:*

Job Description

  • Understand customer’s issue, inform them of how to resolve (if possible)
  • Categorize the issue report back to the Client (if immediate resolution is not possible) 
  • Provide weekly updates of bug trends via comprehensive reporting, and escalate high-priority issues to Client as soon as possible.
  • Provide responses to customer support request via the email based ticketing system. 


  • Can speak Bilingual Laguage (English & Mandarin)
  • Strong written/verbal communication, respective to language of support
  • Their customer facing communication should meet and exceed quality and productivity standards set regarding:
    • Articulate
    • Accurate
    • Timely
    • Reflective of Brand Voice