Maintenance lead
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Position Title: Maintenance lead

Job Location: Clark Freeport Zone, Pampanga

Why we’re awesome?

SupportNinja is redefining the outsourcing space. Our mission is to “Show the World a Better way to Outsource”. What does this mean? 

We are more than just a call center - we challenge the status quo with the greatest people and the latest technology. SupportNinja provides a personalized, modern and ethical approach that allows us to provide faster, smarter support than our competitors. 

We work with some of the world's most disruptive companies across the tech, lifestyle, music and e-commerce spaces. Our services include customer support for apps, content moderation for streaming music services, B2B lead generation for SaaS companies, and back-office support for one of the world’s largest nonprofits. Our client roster includes HotelTonight, Warner Music/Level, Bill and Melinda Gates Foundation, SeatGeek, and more.

Be a Ninja and enjoy the following benefits:

  • Fun, fast-paced environment where you can stretch your creativity
  • Stress-free start up accounts
  • HMO upon hire + 1 dependent upon regularization!
  • Life Insurance upon hire
  • 10 Paid time off upon regularization + 1 Birthday leave every year!
  • Competitive Salary

Job Responsibilities:

  1. Inspects the Facilities periodically to determine problems and necessary maintenance
  2. Preparing weekly maintenance schedules and work order to Handyman and Technician.
  3. Identify and setup Equipment Preventive Maintenance, coordinating work and schedule with Contractors.
  4. Keeps systems and equipment running by administering tests, making repairs, acquiring and installing necessary replacement parts, and creating a program for regular maintenance
  5. Ensure sufficient Inventory of Supplies, Tools and Equipment.
  6. Participate in Projects such as Build Outs and Renovations.
  7. Ensure Site’s adherence to Quality Standards and Safety Regulation.
  8. Supervise Handyman and Technicians.


  1. Graduate of Electrical Engineering or any related courses
  2. With 2 years of experience in residential and commercial wiring practices
  3. Skilled in Electrical troubleshooting
  4. With a complete diploma, Degree or Certificate Program in the field
  5. Graduate of Electrical Engineering or any related courses
  6. Licensed is an advantage but not required
  7. Knowledge in preventive and corrective maintenance in machinery
  8. Exceptional written and verbal communication skills.
  9. With strong personality and sense of responsibility


The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.