Payroll Administrator
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Position Title: Payroll Administrator

Job Location: Clark Freeport Zone, Pampanga

Why we’re awesome?

SupportNinja is redefining the outsourcing space. Our mission is to “Show the World a Better way to Outsource”. What does this mean? 


We are more than just a call center - we challenge the status quo with the greatest people and the latest technology. SupportNinja provides a personalized, modern and ethical approach that allows us to provide faster, smarter support than our competitors. 


We work with some of the world's most disruptive companies across the tech, lifestyle, music and e-commerce spaces. Our services include customer support for apps, content moderation for streaming music services, B2B lead generation for SaaS companies, and back-office support for one of the world’s largest nonprofits. Our client roster includes HotelTonight, Warner Music/Level, Bill and Melinda Gates Foundation, SeatGeek, and more.


Be a Ninja and enjoy the following benefits:

  • Fun, fast-paced environment where you can stretch your creativity
  • Stress-free start up accounts
  • HMO upon hire + 1 dependent upon regularization!
  • Life Insurance upon hire
  • 10 Paid time off upon regularization + 1 Birthday leave every year!
  • Competitive Salary


Job Responsibilities:

  1. Prepares and processes of the monthly payroll for all employees on the payroll system (Includes the entire cycle of payroll processing from capturing data of new employees, leave, terminations and check and authorize claims)
  2. Reviews and ensures accuracy of approved advances, travel and overtime claims; Oversee salary changes, compensation, deductions, bonus, vacation payouts, and benefits for employees
  3. Acts as liaison between payroll and human resources, to ensure proper flow and maintenance of employee data essential to payroll and benefits processing
  4. Maintains employee records; ensures that employee changes are entered correctly and made on a timely basis; reviews changes for proper authorization.
  5. Facilitates employee participation in various voluntary payroll deduction options by processing voluntary deduction forms, which includes verifying employee eligibility and checking the accuracy of completed forms, and by ensuring the authorized deductions are made from employee paychecks and disbursed to the proper agencies and/or companies designated by the employee.
  6. Generates reports for tax payment to ensure compliance
  7. Maintains proper document control system in line with the company’s Data Privacy Act
  8. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development seminars, and attending training and/or courses as directed
  9. Prepares month-end journals and reporting integrating to the financial system. (including preparation/distribution of detailed reports, e.g. expense claims, overtime, leave balances, head count, and month end reports)
  10. Prepares final pay of separated or terminated employees
  11. Communicates payroll changes to the Human Resource Business Partner and the Finance Manager on a timely manner
  12. Prepares Payroll Budget Request and submits to the Finance Manager and Finance Supervisor for approval
  13. Researches, analyzes, and resolves all discrepancies, reporting to management as needed



  1. Must be a graduate of Accounting, Business Administration major in Finance Management or any trade equivalent
  2. Must have at least 2 years of experience in performing all payroll functions.
  3. Proficient in using Microsoft and Google office
  4. Deep understanding and excellence in using integrated and automated payroll accounting system.
  5. Expertise in manual payroll and disputes computation
  6. Excellent Business Acumen and Ethical Practice



The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.