Marketing Content Writing Intern
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About Us

Ranked as one of the top 500 fastest-growing companies by Inc. magazine, SupportNinja is redefining the outsourcing space. Our mission is to “Show the World a Better way to Outsource”. What does this mean?

We are more than just a bpo - we challenge the status quo with the greatest people and the latest technology. SupportNinja provides a personalized, modern, and quality approach that allows us to provide faster, smarter support than our competitors.

We work with some of the world’s most disruptive companies across the tech, lifestyle, music, and e-commerce spaces. Our services include customer support for apps, content moderation for streaming music services, B2B lead generation for SaaS companies, and back-office support for one of the world’s largest nonprofits. Our client roster includes HotelTonight, Warner Music/Level, SeatGeek, and more.


SupportNinja is looking for a Content Writing Intern to join our team in our Austin office. The Content Writing Intern will be responsible for brainstorming blog and thought piece articles and generating brand awareness through content creation and promotion.


About You

You’re a creative writer with experience creating content from scratch.

You can take direction from written or spoken ideas and convert them seamlessly into images, copy, layouts and other materials. A successful candidate will learn how to create high-end, compelling media that drive a positive return against the target audience.

You’re a creative powerhouse and you get excited to create compelling and modern campaigns. You are committed to delivering world-class media and aspire to understand customer behavior, always improving the visual arm of our brand.

You are a problem solver and get excited about coming to work and driving value. The opportunity to be a part of a disruptive company with a high-growth trajectory motivates you.

You embrace cultural diversity and working for an international brand excites you. The idea of redefining an outdated and harsh industry inspires you.




  • Content creation –  Create compelling content to engage target audiences through all channels. Use analyzed data to create a captivating marketing strategy for the business.
  • Research – Become an expert in our industry and work with thought leaders in our space.
  • Strategy – Design and produce stimulating marketing strategies to effectively promote content.  Deliver expert brand awareness by evaluating web traffic, and report on the results of marketing activity to create future campaigns.  
  • Brainstorm: Play a key role in creative brainstorming meetings as a design subject matter expert.
  • Promote: Act as a brand ambassador, promoting brand internally across all departments.



  • Ability to work in a fast-paced and constantly scaling environment.
  • Avid media consumer, with an interest in the effect of media communication/consumption.
  • Ability to handle multiple tasks under tight deadlines.
  • Excellent communication skills including verbal communications, active listening, and excellent written grammar and spelling. Diligent note-taking capabilities.  
  • Superb writing and editing skills with a data-driven and highly analytical view
  • Proven experience on various social media platforms
  • Creative ideas and superb communication skills
  • Extreme attention to detail