Personal Assistant in Austin
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Your Name Today's Date

This is full-time pay even if I am on vacation or I am not assigning you tasks, you would be expected to self-manage and assist in managing my household chores and tasks. This is a wide-ranging position and will involve helping out with things at the office but also in my home. It will encompass everything from being a project manager to manage contractors, creating checklists but can also be on the other side such as helping to manage regular house chores.

Responsibilities would include, but not be limited to:

  • •Online research and solving problems (fixing payment issues, updating links, or finding the source of a quotation)
  • •Supporting travel (booking flights, researching hotel options, or identifying visa requirements)
  • •Responding to customer service inquiries (questions about the courses, refund requests, billing issues, etc.)
  • •Summarize and organize information (such as the contact info for a group of customers, or make a summary of a call recording and send to all attendees)
  • •Basic admin tasks (changes of address, disputing credit card charges, creating a Facebook event page)
  • •Drafting communications (such as emails) for our review
  • •Coordinating projects (such as collaborations with other companies, or ordering supplies for a live workshop)

You should be comfortable doing routine and clerical tasks while occasionally taking on more complex projects such as events. I’m looking for someone passionate about creating systems, automating routine functions, and working out the kinks and roadblocks in online learning experiences.

I'm looking for someone to handle my email inbox, set appointments in my calendar, even help me coordinate a few personal tasks and handling guests who are invited to my dinner parties.

You will help with some basic online work such as updating our website, and tasks like uploading YouTube videos. Of course, training will be provided.

You will create checklists (and follow them too) so we can keep quality really high on everything we do. Again, training will be provided on how we setup our checklists.

The ideal candidate is:

  • Lives in Austin and able to commute to downtown/eastside at least 3 times a week.
  • English is your first language
  • You've got a reliable, up to date laptop
  • You're tech-comfortable, capable of learning new software like Zapier, Slack, Pipefy and already have base experience with tools like Google Docs.
  • You've got a reliable high-speed connection
  • You are as effective working on your own, as well as in an office with me and our team.
  • Hungry to learn more about online marketing, online education, and/or running a freelance education and training business
  • Available to respond relatively quickly to questions and customer service requests
  • Willing to take on a wide range of tasks, giving me feedback on how to improve my communication/management skills
  • Willing to handle personal matters such as personal/home chores, assist in taking care of cats when gone.