Customer Service Representative
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This account is a video group chat service that enables users to communicate via video, internet chat and voice.

Job Description:

  • Phone Support - Answer incoming phone calls from users looking to cancel their subscription.
  • Photo Moderation - Review photos for compliance.
  • Fraud Detection - Review transactions for fraud.
  • Email Support (Help Desk) - Answer incoming email tickets from users who need support.

 
Qualifications:

  • Excellent communication skills - verbal, written and active listening.
  • Strong problem solving, analytical and interpersonal skills.
  • Personable and proactive in handling customer issues.