Sales Development Representative
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About SupportNinja
SupportNinja provides customized outsourcing for some of Silicon Valley's fastest-growing companies like Hotel Tonight, SeatGeek, and Coinbase. We work with our customers to match their needs with the right Ninja who has a passion for their brand and will go above and beyond for their customers. Whether it is customer support, technical support, lead generation, or back office management we are there for our customers to provide world-class service.  Internally we have a saying that we want "The team to feel like an extension of your own." We stand by this and aim to exceed expectations.


A Day in the Life
Build relationships with new prospects. Find solutions to problems. Make people’s lives easier and more effective. Sound good? These are the things that our Sales team gets to focus on while they manage potential customers each day. They are opportunity finders and are looking to not just find new customers, but build lasting partnerships with the people they are engaging with. We’ll provide you with targets and it is up to you to dial and nurture the leads to hand off to the account executive. The sky's the limit on success. Yes, there is the normal tracking in a CRM each day, but you have the freedom to operate and pursue your leads, however, works best for you.


Compensation & Benefits

  • Full-time Position
  • Medical Insurance
  • Vision and Dental
  • Transportation Stipend
  • Bad ass downtown office
  • Meet and work with amazing startups
  • Commission & promotion opportunities


Training & Development
Thorough training on SupportNinja and our offerings will be provided upon start. We will get you up and running as quickly as possible. A 90-day action plan is in place to help move you toward success.


Ideal Skill Set

  • Excellent listening skills
  • Excellent analytical skills
  • Excellent problem-solving skills
  • Consultative selling skills
  • CRM management


What you can expect from SupportNinja

  • Efficient & thorough training in SupportNinja's services and sales techniques.
  • Simple tools and resources to manage your pipeline and keep track of the leads you are working.
  • A team behind you providing leads and helping you close opportunities.
  • Collateral and resources you need to engage the leads in your pipeline.
  • On target earnings of $48,000-$65,000


What we expect from you

  • Previous sales experience
  • Self-motivated 
  • 80-120 dials a day
  • History of success in hitting and exceeding goals.
  • Utilize the provided CRM (HubSpot) and basic tools for managing your pipeline.